Privacy Policy
Last updated: September 8, 2026
1. Information we collect
We collect information you provide directly — name, email, phone, government ID for verification, payment details, and listing content — plus usage data such as device type, IP address and pages visited.
2. How we use your information
We use your information to operate the marketplace: verifying identity, processing bids and payments, facilitating pickup and return, preventing fraud, providing customer support, and improving the platform.
3. Sharing of information
We share information with owners or renters as needed to complete a rental (e.g. contact details, pickup location), with payment processors and ID verification providers, and with authorities when required by law. We do not sell your personal information.
4. Data retention
We retain account and transaction data for as long as your account is active and as needed to comply with legal, tax and dispute-resolution obligations.
5. Your rights
You may access, correct, or request deletion of your personal data, and opt out of marketing communications at any time. Some data must be retained where required by law or to resolve open disputes.
6. Cookies and tracking
Brentals uses essential cookies to keep you signed in and to remember basic preferences, and analytics cookies to understand how the platform is used. You can control cookies through your browser settings.
7. Security
We use industry-standard safeguards, including encryption in transit and access controls, to protect your information. No system is completely secure, and we encourage strong, unique passwords.
8. Changes to this policy
We may update this Privacy Policy periodically. Material changes will be notified through the platform or by email before they take effect.
9. Contact
Questions about this Privacy Policy can be sent to privacy@brentals.in.